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Terms and conditions Products The products are for laboratory use only, intended for  in vitro testing of plant or animal tissue material. The products are conceived to carry out the qualitative diagnosis of a target analyte, according to the protocol and the diagnostic system as described in the data sheet and the instructions for use. Prices Prices are in CAD. Applicable taxes will apply. Order on line The on line procedure requires the release of information pertinent to the supply processing, shipping and invoice issuing, according to the customer needs.  Shipping Shipping fees will be added according to the country of delivery and the amount of the purchase. We relay on National and International carriers to assure a proper parcel handling, a fast delivery and clearance, on time parcel tracking. Delivery time is estimate according to the currier timetable. Shipping conditions are at the ambient temperature, parcel should be place at 4°C upon arrival. Warranty and Liability Ephyra Biosciences Innova guarantees: The integrity and the completeness of the supply at its arrival, and the conformity of the product to the catalogue and data sheet description as available on line. The conformity of the product to the catalogue and data sheet description as available on line. Product conformity refers to product as identified by its components. Return of goods The return of the product for its replacement must be authorized by Ephyra Biosciences Innova.  Please, contact the customer service to be advised about the procedure.